We are keen to hear any questions or queries you have and we will always do our best to answer them as quickly as possible.
A :- We take enquiries 7 days per week, even after hours you can leave a message & you will be contacted as soon as we possibly can.
A :- Just like any product research, look for as much trust as possible in the supplier such as good reviews for product and service. Also we have been in the industry for nearly 2 decades so we like to think we have gained some product knowledge which is inpuuted into the products that we sell.
A :- The diffrence between us and other sellers, is that as a company we specialise in after sales and servicing of Hot Tubs and sell them as a secondry service which is the opsisite to our competitors. We are also out on the road every day of the week repairing and servicing Hot Tubs as its the core part of our buisness so you wont have to wait for a sales man to turn up on his way past, you can be assured it will be a trained Hot Tub engineer who arrives to sort out any problems you may encounter.
A :- No – We have many suppliers of parts for any Hot Tub and carry a large range of parts on our vans so you can be rest assured we can deal with any problem that is put in front of us.
We also use parts from Balboa which is a worldwide repsected brand.
A :- 1 foot = 12 inches = 30.48cm
1 inch = 2.54cm
We have numerous conversations on garden and doorway and gateway sizes, so these measurements and data is really important for when we discuss your delivery requirements.
A :- Yes - only the steps and cover lifter are not assembled.
A :- After the hot tub is delivered and rightfully placed, all that is required is the electrical supply, chemicals (either chorine or bromine). Please make sure you use a qualified electrician for all electrical work.
A :- To decide which is the best chemical to use for the hot tub read our section on bromine or chlorine ?
A :- If you have any doubts on the access for delivery of a hot tub, please call us on 0808 22 55 277 and even better email us images of the dilemmas to firstname.lastname@example.org. Our team has seen most scenarios for placements so we can give the right advice.
A :- Yes of course, please refer to our Spa & Chemical Guidlines for plenty of tips and advice.
A :- Please email email@example.com or call us on 0808 22 55 277 for more help & advice
Need some help and advice? Call 0808 22 55 277 now to speak to our team